Major inquiries will be continuously updated on the K-Pass App and website, along with the operation of K-Pass promotional booths from
22 May to reinforce offline guidance.
The Ministry of Land, Infrastructure and Transport (MOLIT, Minister PARK Sang-woo) and the Metropolitan Transport Commission (MTC,
Chairperson KANG Hee-eop) have summarized the most frequently asked questions (FAQ) collected from the users since the launch of the
K-Pass to provide the relevant information on the K-Pass App and website (korea-pass.kr).
K-Pass has been gaining a huge popularity from the public since its launch on 1 May with more than 1.2 million registered members
(850,000 members switching from the MTC Card along with 350,000 new subscribers).
Since the initiative of the service, approximately 28,930 inquiries have been received (1 May ~ 17 May) through the K-Pass App and website.
The main inquiries are ① Content of the service (33.5%), ② Methods and procedures of its usage (21.4%), etc.
Please refer to the attached files or the preview for more details!